Clover – Independent Garden Centres

How does same day settlement work, including weekends and public holidays?
Every day.

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Does the 0.45% rate include AMEX, MOTO, refunds and all card types?
Yes.

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How does the 4-hour average replacement SLA work if the terminal fails?
The retailer calls Clover experience and they book it in.

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How does the SIM connectivity work if our internet or WiFi goes down?
It’s automatic.

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How easy is it to switch from our current EFTPOS provider?
Same day, and simple.

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Are there any other fees or charges apart from the 0.45% transaction fee?
Chargebacks (refunds, etc.)

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Is there any monthly minimum fee?
No.

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Are setup, installation and delivery free?
Yes, Clover will cover this.

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How does the installation and setup process work, and how quickly can we be up and running?
Longest process is the KYC/AML which is down to the […]

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Can we keep our existing business bank account?
Clover can settle to any account.

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